Safe Gambling

Our commitment to player safety is central to everything we do. As part of Oria Responsible Gambling, we prioritise practical measures, clear information and supportive tools that help players enjoy gaming responsibly. The approach combines proactive account protections, accessible self-help options and direct routes to professional assistance where needed. Openness and confidentiality guide our interactions so that players can make informed choices and feel secure when managing their activity on our platform.

Oria Responsible Gambling Principles

Core principles focus on protection, transparency and empowerment. Fair play and robust account safeguards are maintained alongside clear communication about risks. Personal data and account actions are handled confidentially, and we continually review our processes to reduce harm while supporting safe engagement for all players.

Player Protection Tools

Account Limits

Players can set limits on deposits, losses and stake sizes to control spending. A default weekly deposit limit of $200 is applied to new accounts, and flexible adjustments are available in-account with safeguards such as cooling-off periods. These controls help manage financial exposure and encourage responsible budgeting.

Session Time Controls

Options exist to restrict session length and enforce mandatory breaks after prolonged play. Automated session reminders and optional time limits reduce the risk of extended, impulsive behaviour and support healthier play patterns.

Time-Outs and Self-Exclusion

Temporary time-outs and longer-term self-exclusion are provided for players who need a break. Accounts subject to self-exclusion are restricted from access and marketing, and a clear process governs reactivation only after a defined recovery period. Support is available throughout the exclusion process to discuss next steps.

Recognising Problematic Behaviour

Common signs of potential harm include difficulty controlling play, chasing losses, prioritising gambling over responsibilities and neglecting sleep or finances. Sudden increases in deposit frequency or staking levels, repeated attempts to bypass limits and secrecy about activity are also warning signs. Early recognition enables timely use of tools or professional help.

Guidance for Staying in Control

Practical steps to maintain control include setting and respecting personal limits, scheduling breaks, avoiding chasing losses and keeping gambling separate from essential finances. Sharing concerns with trusted friends or family and reviewing play patterns regularly can help maintain perspective and prevent escalation.

Access to Professional Help and Support

When additional assistance is needed, referrals to accredited support organisations and helplines specialising in gambling-related harm are available. We provide information and, where appropriate, help connect players with counsellors and treatment services. Confidential conversations with our support team are encouraged whenever someone feels at risk or needs guidance.