Privacy Policy Details
This Privacy Policy describes how we collect, use, and protect the personal, technical, and transactional information you provide when using Oria. Transparency and security guide our approach to data handling, and this page explains the categories of information we process, the purposes for which we use it, and the safeguards we apply. You will also find details about cookies and tracking technologies, your rights to access, correct, or delete data, and how we share information with trusted third parties. Please review the policy to understand your choices and our responsibilities.
Types of data we collect
Personal data
Personal data includes the information you provide during registration and identity verification, such as name, date of birth, contact details, and identity documents. We collect this data to establish and manage your account and to comply with legal obligations.
Technical data
Technical data covers device identifiers, IP addresses, browser and operating system details, and usage metrics. These details help us maintain a secure platform, troubleshoot issues, and optimise site performance for a smooth user experience.
Transactional data
Transactional records relate to deposits, withdrawals, game activity, bets and payouts. This information is necessary for account administration, fraud prevention, payment processing, and to meet regulatory reporting requirements.
How we use information
We process data to provide, operate and improve our services, to verify identity and eligibility, and to prevent fraud and money laundering. Data is also used to respond to requests, enforce our terms, and fulfil legal or regulatory obligations. Processing is limited to purposes that are necessary and proportionate.
Data protection and security practices
Robust technical and organisational measures are in place to protect data from unauthorised access, disclosure, alteration or destruction. Encryption, access controls, logging and regular security assessments form part of our approach. Staff access is restricted on a need-to-know basis and subject to confidentiality obligations.
Cookies and tracking technologies
Cookies and similar technologies are used to enable essential site functions, remember preferences, analyse usage and detect fraudulent activity. Where applicable, consent mechanisms allow management of non-essential cookies. Details and options for managing cookies are available within our cookie settings.
Your rights
Access and correction
Users can request access to the personal data we hold and ask for inaccuracies to be corrected. Account dashboards typically allow basic updates, and additional requests can be made through our support channels.
Deletion and restriction
Requests to delete or restrict processing are respected where legally permissible. Certain data may need to be retained to satisfy regulatory, legal or fraud-prevention requirements; in those cases we will explain the retention basis.
Data sharing and third parties
We share data with trusted service providers, payment processors, identity verification and fraud-prevention partners, and with authorities as required by law. Third parties are contractually obliged to process data only on our instructions and to maintain appropriate security measures.
Updates to this policy
Occasional updates are made to reflect changes in practices or legal requirements. Material changes will be communicated by posting a revised policy and, where appropriate, by notifying users. Continued use after changes indicates acceptance of the updated terms.