Privacy & Data Protection
At Oria we take your privacy seriously. This page explains what information we collect, how we use and store it, and the measures we put in place to protect your data. We describe the types of personal and technical data we handle, how we share information with service providers, and the options available to you to access, correct or remove your data.
Types of data we collect
We collect information that is necessary to create and maintain your account, process payments, deliver services and comply with legal requirements. Data we collect falls into three main categories: personal data, technical data and transactional data.
Personal data
This includes the details you provide when registering or verifying your account, such as your name, date of birth, contact details and identity documents when verification is required. We also store account settings, communication preferences and any support correspondence.
Technical data
We collect device and connection information to operate the site securely and reliably. Examples are IP address, browser and device type, operating system, language settings, page interactions and crash reports. We use this data to improve performance and to detect misuse.
Transactional data
Transactional records cover deposits, withdrawals, bets, game history and promotional activity. We record payment references and basic payment method identifiers necessary to process deposits and withdrawals and to prevent fraud.
How we use your information
We use data to operate your account, process payments, provide customer service and deliver the services you request. Data also supports fraud prevention, identity verification, compliance checks and the administration of promotions. We may use aggregated or anonymised information for analysis and service improvement.
Data protection practices
We apply industry-standard technical and organisational measures to protect personal data, including secure transmission protocols and access controls. Access to personal data is limited to authorised staff and service partners who need it to perform their duties. While we strive to protect data, no online system can be guaranteed completely secure.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, enable key site functions and analyse site usage. Some cookies are essential for logging in and securing sessions; others are used for performance and analytics. You can manage cookie preferences through your browser or our cookie settings where available.
Sharing information and third parties
We do not sell your personal data. We share information with trusted third parties that provide payment processing, identity verification, fraud prevention, hosting, analytics and customer support. These partners are bound by confidentiality and may only use your data to provide the contracted service. We may also share data when required by law or to protect our rights.
User rights
You have rights to access the personal data we hold about you, request corrections, and ask for deletion where applicable. You may also object to certain processing activities and manage marketing communications. To exercise these rights, please contact us via [email protected]. We will respond and provide information about any steps you can take within the limits of applicable law.
Access, correction and deletion
To review or update your information, log into your account and use the profile settings, or contact support. Requests for deletion will be processed in line with operational needs and legal obligations; some records may be retained to comply with legal or regulatory requirements or for fraud prevention.
Privacy policy updates
We may update this policy to reflect changes in our services or legal requirements. When significant changes are made we will make notice available on the site. Please check this page periodically for the latest information.